Warehousing & Logistics


Baozun wholly operates more than 45,000 square meters of total warehouse & fulfillment space across two facilities in the city of Wujiang, approximately 1 hour away from central Shanghai. The facilities are equipped with our proprietary, advanced warehouse management system that tracks the movement of all inventory—averaging 70,000 inbound pieces and 10,000 outbound orders daily—through handheld scanners. Other facility highlights include:

  • 24-hour ground security
  • Full CCTV monitoring network with 40 cameras and 10 infrared alarms
  • Complete wi-fi coverage
  • Climate controlled
  • Fire prevention standard compliant with government regulations
  • Real-time updates for order management, shipment status, returns & exchanges
  • Comprehensive product return and exchange control process
  • Barcode managed pick and pack infrastructure
  • Single or multi-product order sorting
  • Preferred shipping partner with SF Express and EMS, ensuring best shipping rates


Baozun’s extensive experience with a variety of product categories has allowed us to develop a number of options that anticipate a brand’s needs in China, such as:

  • Relabeling if original label is missing or unreadable
  • Repacking for split or bundled product offers
  • Branded packaging: tissue, stickers, custom packaging, seasonal boxes, etc.
  • Application of brand-provided anti-counterfeit barcodes
  • Gift wrapping, gift card personalization and activation
  • Branded packing lists in addition to fapiao


We are seamlessly integrated with both SF Express and EMS, our preferred logistic partners in China, to provide automatic delivery status notifications to your customers’ accounts. With SF Express, delivery notifications can even be confirmed via SMS. We also offer COD services, transportation insurance, and highly secured express services for high-value shipments.