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About Baozun
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Global - 简体中文

Global - English

Global - 繁体中文

Regions

Asia - English

Europe - English

ONLINE STORE
OPERATION

A dedicated customer service team for each brand.

Each team is performance-oriented by the continuous introduction of achievements on the data analysis, commercial intelligence and artificial intelligence by our technology and innovation team. The team has independently developed a series of operation tools covering all procedures including store maintenance, visual design, product introduction and withdrawal, campaign management, order management, report analysis and refund management, while improving the operation efficiency drawing on the data analysis ability of our team of experts.

OUR
SERVICES

Brand-oriented Designing

Brand image management

Visual Design
Online Store
Decoration

Customized Operation Planning

Online Store Set-up
Operation Plan
Events Planning and
Implementation
Competitor
Analysis

Crowd Lifecycle Operation

Crowd Scenario Segmentation

Databank
New and Regular
Customer Operation

Content-based Traffic Operation

Content Planning
Advertising

Traffic Resource Management
Live
& Short video

Comprehensive Merchandising Strategy

Commodity and Price Strategy
Products Launching Management
Featured Goods Marketing
Hot Products Creation & Shooting

Integrated Data Analysis

Sales Analysis
Campaign and Promotion Analysis
Industry Analysis
Daily and Periodic Data Analysis
REGIONAL SERVICE CENTER
Based on the rich experience of Baozun, the team has implemented standardized operation procedures, empowered automated operation tools, and streamlined teambuilding concepts in order to forge a high-level remote service team and improve the overall efficiency of brand management. This will promote Baozun’s transformation from operation management to brand management.

Technological
innovation

Professional team of horizontal management with standard procedures and automated systems for higher efficiency

Model Innovation

Adopting an intensive mode combining remote personnel to reduce human resource cost during operation; Sharing brand resources to ensure the service standard.

College-Enterprise Cooperation

Temporary staff support ; Pre-work training to improve matching in posts.

SECTION OF REGIONAL SERVICE CENTER
Remote Operation Service Base
Major Services
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